Common questions.

We accept Zelle, Cash App, and Apple Pay. After you place your order you receive simple instructions to send payment through whichever option you prefer, and once it is received your order moves straight to processing. We do not process credit cards.

Yes. Your account and order details stay private, and payment is sent directly through trusted person-to-person services with confirmation at every step, so nothing sensitive is stored on a card processor.

Reach out as soon as you can at [email protected]. If the order has not shipped yet we can adjust the items or cancel it for you.

Yes. Your past orders live in your account, so a repeat order is a couple of taps. Members and wholesale accounts can also set up standing reorders.

Two: Premium Insured Shipping, which is complimentary for members and on orders over $250, and Express 2-Day Air for $30 when you need it faster. Both are insured and tracked.

Orders are processed and dispatched quickly on business days, typically within 24 to 48 hours of payment, with priority handling for members.

A tracking email is sent automatically the moment your order ships, and the tracking also syncs to your account and the tracking page so you can follow every step.

We ship across the United States. Every order goes out insured and tracked.

The BioFusion Research Membership is $499.99 for 365 days of benefits: 25% off the full catalog, complimentary shipping, priority processing, early access to new compounds, a concierge line, and restock alerts.

No. It is a one-time charge for 365 days with no auto-renewal, so nothing bills you automatically when it lapses.

It applies automatically at checkout to every compound in the catalog for the full 365 days. There is no code to enter; the member price is simply what you see when you are signed in.

Yes, anytime from your account. Renewing extends your benefits from your current expiry, so you never lose days you have not used.

Wholesale pricing is volume-scaled and set with your account, then applied automatically across the whole catalog whenever you are signed in. There is no code to enter and no public tier chart; your pricing simply shows on every product.

Apply on the Wholesale page and we review applications within three business days. You can also reach the wholesale desk directly at [email protected].

Yes. Brand-on-vial and custom labeling are available for partner accounts; your account lead will arrange the details with you.

Yes. Approved wholesale accounts can schedule a standing reorder at their pricing, and pause, resume, or cancel it anytime from the account.

Ambassadors earn 15 to 25% commission based on referred-order volume, plus recurring milestone cash bonuses. Commission is credited per order whenever a customer uses your link or code.

Payouts are weekly, sent by Zelle, Cash App, or Apple Pay to the handle you set in your portal.

On approval you receive a code automatically, and you can personalize it anytime in your portal. The same code gives your audience their discount and credits your commission.

Apply on the Ambassador page; applications are reviewed within three business days.

Yes, documentation is available on request. Reach us at [email protected] and we will help with what you need for your research.

Everything we supply is for laboratory and research use only, and is not for human or veterinary consumption.